Security & Subpoena Response
How Small Claims Helper protects customer data and keeps document records tamper-evident.
Security At A Glance
Client-side document encryption
Generated documents can be encrypted in your browser before upload (Professional and Advocate plans). The unlock passphrase stays on your device and is never stored on our servers.
Tamper-evident integrity chain
Each saved document snapshot receives a signed integrity hash. If stored data changes unexpectedly, verification will fail.
Minimal server-readable storage
In encrypted mode we keep ciphertext and limited metadata only, reducing the amount of readable content we can disclose.
Automatic deletion after termination
When an account is terminated, access stops immediately and account data is purged seven days later.
Legal Request Handling
Courts can compel a platform to produce data. Our design goal is to minimize readable data at rest and preserve integrity records.
- We validate legal requests with counsel before producing data.
- If your documents were saved in encrypted mode, we can provide encrypted blobs and limited metadata only.
- We preserve audit records of access and document integrity events for accountability.
Important Limits
Small Claims Helper is not a law firm and does not create attorney-client privilege. We reduce exposure with technical controls, but no consumer app can promise absolute legal confidentiality in every circumstance.
What You Can Do
1. Save sensitive generated documents using encrypted vault mode.
2. Use a strong passphrase and keep it private.
3. Terminate accounts you no longer need to trigger seven-day deletion.
4. Review the Security settings page regularly for account activity.